Frequently Asked Questions
Everything you need to know about your BOOMBA order.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey in real-time.
How do I choose the right size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for the most comfortable fit, or contacting our style experts for advice.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain intimate apparel cannot be returned once the seal is broken.
Do you ship internationally?
Yes, BOOMBA ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my garments?
To maintain the quality of your BOOMBA pieces, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and tumble drying.